Where is your office located?
Our main office is located in London (Industrial House, 16-17 Grand Arcade, London, N12 0EH); and our support office is located in Lahore (Office # 1310, 13th Floor Al-Hafeez heights, Gulberg III, Lahore, Pakistan).
How long does it typically take before I receive my completed order?
This depends on the nature of the service and the number of services you want to avail. You can discuss the duration of the project during your initial free consultation.
I am not an education provider. Can I place orders being an individual?
Our first priority is to cater to the needs of the educational industry. However, we do make exceptions in the case of designing a website and digital marketing/social media campaigns. Please get in touch to discuss further.
What do I do if I am not satisfied with the results?
It is our utmost priority to make sure that our clients are fully satisfied with the services that they receive. However, if the client is not satisfied with the final project, we are always open to a meeting and making the required amendments to the final project/service as per the requirements of the client. You can have unlimited amendments and the project will only close once you are happy with the output.
Do I get a free consultation from an expert before I decide to buy your services?
We provide a free initial consultation for each service. Weather it is related to the development of the courses, setting up VLE/LMS/CRM or related to our digital marketing, our experts in each field will sit down with the clients, provide a detailed consultation and give expert advice after understanding the needs and requirements of the client.
What are your cancellation policies?
You can cancel your order after placing it so far as we have not started working on your project. If we have started your project and have made some advancement, we will be happy to make changes as per your feedback; the refund at that stage will not be possible.
In what countries can I use your services?
Our services can be availed from anywhere around the world. We set up online meetings between our experts and clients for smooth communication throughout the duration of the project that has been undertaken.
How do I make changes to an order I’ve already placed?
It is difficult to make changes to the project specification once the work has started, however, we will try our best to accommodate any such requests. How much flexibility exists entirely depends on the nature of the project so please feel free to get in touch with the relevant member of the team in-charge of your project.
I need blended learning solution. Can you help me with that?
Yes, of course. Our team of academic experts can help you plan and fully set up a blended learning system that will include setting up a VLE & LSM as well as providing you with tailored courses, both interactive and theoretical, according to your requirements.
What type of evaluation and measurement strategies has your company included in your solutions?
Because of the differing needs of our customers, it is difficult for us to establish such a policy. Our entire focus will be on delivering the highest quality product as per the customer specification and needs; and we will measure the performance of our teams on those very premises.