Pros:
Potentially faster response times: Chase Concierge might have shorter wait times due to a potentially lower volume of requests compared to Amex.
Available with more cards: Chase Concierge is offered with a wider range of cards, including some with lower annual fees compared to Amex’s concierge cards.
Simpler online platform: Chase offers a user-friendly online platform for managing concierge requests, while Amex primarily relies on phone communication.
Cons:
Fewer services: chase reserve concierge ‘s services might be slightly more limited, focusing primarily on travel-related assistance and lacking options like personal errands or gift shopping.
Limited availability: Chase Concierge is not available 24/7, and operating hours might vary depending on your card and location.